NEW DOT RULES ON FLYING WITH ESA

As of January 11, 2021, the DOT/FAA/Airlines have Banned Emotional Support Animals from domestic flights. If you wish to fly with your Emotional Support Animal, you will have to register it as a PET - and the fees can range anywhere from $65 to $150 -- per flight. There is generally a limit to the number of PETS that are allowed on any one flight - so MAKE sure you verify with the airlines to fly with your now considered "PET".


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      Frequently Asked Questions, Continued:

      3) Q: How can I tell if an animal is really a service animal and not just a pet?

       

        A: Some, but not all, service animals wear special collars and harnesses. Some, but not all, are licensed or certified and have identification papers. If you are not certain that an animal is a service animal, you may ask the person who has the animal if it is a service animal required because of a disability. However, an individual who is going to a restaurant or theater is not likely to be carrying documentation of his or her medical condition or disability. Therefore, such documentation generally may not be required as a condition for providing service to an individual accompanied by a service animal. Although a number of states have programs to certify service animals, you may not insist on proof of state certification before permitting the service animal to accompany the person with a disability.

       
      4) Q: What must I do when an individual with a service animal comes to my business?

       

        A: The service animal must be permitted to accompany the individual with a disability to all areas of the facility where customers are normally allowed to go. An individual with a service animal may not be segregated from other customers.

       
      5) Q: I have always had a clearly posted "no pets" policy at my establishment. Do I still have to allow service animals in?

       

        A: Yes. A service animal is not a pet. The ADA requires you to modify your "no pets" policy to allow the use of a service animal by a person with a disability. This does not mean you must abandon your "no pets" policy altogether but simply that you must make an exception to your general rule for service animals.


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