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      ADA Business BRIEF: Service Animals

      Service animals are animals that are individually trained to perform tasks for people with disabilities such as guiding people who are blind, alerting people who are deaf, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other special tasks. Service animals are working animals, not pets.

       
      Under the Americans with Disabilities Act (ADA), businesses and organizations that serve the public must allow people with disabilities to bring their service animals into all areas of the facility where customers are normally allowed to go. This federal law applies to all businesses open to the public, including restaurants, hotels, taxis and shuttles, grocery and department stores, hospitals and medical offices, theaters, health clubs, parks, and zoos.

       
      Caption: Businesses that serve the public must allow people with disabilities to enter with their service animal.

       
      Businesses may ask if an animal is a service animal or ask what tasks the animal has been trained to perform, but cannot require special ID cards for the animal or ask about the person's disability.

       
      People with disabilities who use service animals cannot be charged extra fees, isolated from other patrons, or treated less favorably than other patrons. However, if a business such as a hotel normally charges guests for damage that they cause, a customer with a disability may be charged for damage caused by his or her service animal. A person with a disability cannot be asked to remove his service animal from the premises unless: (1) the animal is out of control and the animal's owner does not take effective action to control it (for example, a dog that barks repeatedly during a movie) or (2) the animal poses a direct threat to the health or safety of others. In these cases, the business should give the person with the disability the option to obtain goods and services without having the animal on the premises. Businesses that sell or prepare food must allow service animals in public areas even if state or local health codes prohibit animals on the premises. A business is not required to provide care or food for a service animal or provide a special location for it to relieve itself. Allergies and fear of animals are generally not valid reasons for denying access or refusing service to people with service animals. Violators of the ADA can be required to pay money damages and penalties.



    To Verify if a Service Animal/Therapy Animal is REGISTERED on this site Click Here


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      The product you are ordering is "Customized" to your animal with critical information for that animal only. As a result, we cannot "resell" the product if it is returned. Once you have purchased the product and it has been delivered, you agree to a NO CHARGEBACK rule. USARplus (USA-R.ORG) will do everything in its power to make you happy - we will reprint or resend the product should you not get delivery.

      We stand behind our products, and if we make a mistake on your order we will reship replacements. However, it is important that you review your order carefully yourself to ensure that you didn't make any spelling or date mistakes as we cannot provide refunds for your ID cards once they are made and shipped.

      We follow the Return and Reprint policies as stated by Amazon. We will reship your order, if you don't receive it, within the first 90 (ninty) days. After the 90 day period has expired, there will be a $25.00 reprint fee. All of our orders are shipped with USPS tracking, and that tracking number is emailed to you when your package is shipped. If you do not notify us within 90 days that you have not recieved your package, then the reprint fee may apply. We cannot be responsible for any package shipped over 1 year.

      Refunds will only be honored in the first 72 hours (3 Business days/hours) of the order process date and time. After 72 hours, we will issue a "store credit" only. Due to our financial instituation limitations, we are not allow to refund money after a three day period.

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